just an e mail apologizing for your inconvenience attributable to the delayed flight would have been all I desired from another person in the functions.
I'm so amazed by Tracy Miller within the reservations Section. I accidentally booked a flight to the wrong place and was freaking out, and she worked with me to not only get me to the proper desired destination but in addition found the same price.
I am sad to mention I'm upset in American Airline’s dealing with of the subject. We never been given our luggage right until late during the working day on March thirteenth. To incorporate insult to harm we ended up charged $25 for each bag by American Airlines for our return flight property even though we didn’t pay back to examine our bags on how to the Virgin Islands.
There was no gate Completely ready for us and we waited a hour in advance of just one was Completely ready. Which was not what we predicted.
I've normally utilised continental airways and experienced altered to American but immediately after this incident I don’t think unwell ever fly along with you fellas any more a cockaroach on the airplain im absolutely sure Absolutely everyone on facebook would need to no about this even the information really discustin and terrible I thought airplains ended up pest contal cost-free.
When examining in at IAH, the workers behind the AA desk had been all chatting and speaking about trip. They seem irritated that we had so many luggage. The extra operate was obtaining of their way. This wasn't the way I anticipated to get started on my excursion.
I was seeking to acquire ticket for fifteen calendar year old son and couldn’t use Site for he was viewed as minimal. I called consumer service and she assisted me with airline buy. I specially requested if I required to terminate if I could inside 24hours. This attendant explained Of course. I discovered 4 several hours later on The rationale son would wish to fly was cancelled. I called back again to cancel the flight the attendant explained to me I couldn’t cancel flight and it was a nonrefundable ticket. I explained to her situation as said over she explained she couldn’t do anything. I asked for the supervisor, I bought 1 and defined the problem, she explained I couldn’t terminate it and acquire my a reimbursement she was incredibly impolite and hung up on me. I identified as again to check with for another supervisor and as I used to be conversing with this supervisor she educated me that the last supervisor stated in her report I refused voucher. What at any time a voucher was I wasn't even guaranteed. Then 2nd supervisor told me what she assumed. Therefore the flight wasn’t cancelled because she stated to attend a pair times ahead of I make my final final decision and he or she would wave switching payment to do so and I shouldn’t have any difficulties.
Hi，I wanted to talk to questions about convey a cat from the U.S. to China, so I referred to as your Chinese service. The girl called Annie picked my cellphone. I requested my question and she explained †there isn't any way†I explained an individual told me it can be done. She said †They can be lying†she did not give me any rationalization. I chose to call all over again, another woman answered my call.
My spouse is inside a nursing residence with Alzheimer’s condition. American is Making the most of my regrettable situation by insisting I shell out to transfer his miles to my account whilst I'm the one particular who has become accuring the miles even though shopping with the Edge card. Shame on American Airlines. A technician can carry out this which has a couple strokes in minutes.
I have tried using, without success to reach your buyer service department. I misinterpret the flight time for the flight 3530 and need to change it. I tried calling inside 5 minutes of scheduling this flight but have experienced no reaction.
I planned to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to lots of issues to discover me Yet another flight also to reroute my luggage. Gary was nice and helpful and serene, and I really appreciated how really hard he worked to help me.
I had been overcharged for a third piece of baggage on a global excursion United states to Uruguay. I have tried out utilizing the web site e mail to test to secure a refund; no response.
Hello, I required to adjust this reservation, I booked this flight, I purchased insurance coverage, I’m needing to go stop by my mom who has terminal brain cancer, I’ve been traveling American the whole the perfect time to get to determine her. I are acquiring insurance policies each time, which time, My husband is snowed in and may’t arrive house in time for you to appear just after my Young ones so I'm able to go away. I have been around the cell phone now for over 1 hour looking to transform or get some thing likely with my flight with Unquestionably no results as well as vacation insurance you present and promote as would not go over such a vacation transform emergency (!
Whenever we at last received an email reaction from American Airlines, the full response time was approximately one hour. While we waited an hour or so, go right here we did get multiple responses to our Preliminary problem: